Category Archives: tenants



Whether you’ve had a bad experience in the past or you’ve heard horror stories from others, it’s safe to say the prospect of losing your bond (or even a portion of it) can be fairly stressful. Stress less, we have a few simple tips to make sure you’re well prepared for your final bond inspection.

Funnily enough, making sure you get your bond back actually begins at the commencement of your tenancy. When you receive your Property Condition Report (PCR), it’s imperative you go over it with a fine tooth comb and make note of any indiscrepancies and photograph every single crack, dent, chip or other defect which may have been missed in the PCR. It’s also important you pay special attention to the gardens (unless of course you’re in an apartment or villa) and make sure their current state is well documented. It may sound tedious but it can save you in the long run.

Throughout the duration of your tenancy, make sure you report any issues as they arise. Not only can some issues be mitigated if caught early, you wouldn’t want to leave broken window coverings until you move out as things like that can be taken out of your bond.



It may sound silly – but clean as you go! It’s a lot easier to remove soap scum or a little stain as things like that arise than it is after a period of build-up. Similarly, if the property you are renting does have gardens, keep on top of them! Bringing dead grass back to life or pulling months’ worth of weeds in one go is no fun.


Understand the difference between normal wear and tear and damage to the property. We understand normal wear and tear occurs, after all, the property is being lived in but there is a difference between flaking paint and worn out carpets vs that GHD burn on the laminate benchtop and peeling paint from sticky hooks that never should have been hung.

Be prepared! If you aren’t planning on hiring a professional for a full vacate clean, give yourself adequate time prior to your vacate date to both pack and clean. If you do hire a professional, make sure you check their work before signing off. Don’t forget to book in your professional carpet clean (and pet fumigation where necessary), we also recommend you check the skirting and window coverings after your carpet has been cleaned as dust can tend to rise and settle.


Give the walls a good clean, we recommend the Sabco Heavy Duty Eraser Pad from Bunnings. It works like a charm every single time! We also recommend making sure all electronic remotes work (air conditioning, garage door etc) and if they don’t, be sure to replace the batteries as this is generally the most common cause.




Make sure you are up to date in your rental payments and that you return every single key and access device you were given, these are things which can be deducted from your bond.


These handy hints should make the entire moving process less stressful and we hope they help, however, the above advice is purely a guide and naturally, individual circumstances may vary.

Renting & Pets


Recently, we had a fantastic tenant choose not to renew her lease purely because pets were not permitted in the property and the tenant couldn’t bear being separated from her dog any longer. To some this may sound shocking, however, many tenants and pet owners in general can relate.

Did you know that as a country, we Aussies have one of the highest rates of pet ownership in the entire world? According to the Australian Bureau of Statistics, 62% of Australian households include a pet. Despite this, only 5% of rental properties in Australia are advertised as being pet friendly.

How does this affect landlords? One of two things typically happen. Tenants with pets will quite often overlook a property even though it may be perfect for them based on the fact the advertisement states pets are not permitted. Alternatively, many tenants may attempt to secretly house a pet on the premises which benefits no one. Breaching the terms of your lease is never a good idea, even if the reason for doing so has four legs and is super cute!

How can you make renting with pets easier? Let’s start by acknowledging that any property is valuable to its owner and the most common reason landlords dismiss pets is due to their concern over damage to the property. When it comes making your rental application, there are a few little things you can do to improve your likelihood of being fairly considered with your pet in tow.

  1. Be reasonable – don’t go out and buy a puppy! They may be cute but we all know they are little terrors in those early stages, even with the best training and the most responsible owner.
  2. Include a picture of your pet with your application, typically a pet is less of a perceived threat when the landlord can see it for themselves.
  3. Include written references which specifically relate to your pet and their behaviour. Proving responsible pet ownership is highly advantageous.
  4. Provide as much information as possible about your pet and their habits. For example, if you take your dog to day care or ensure they receive daily exercise it is worth noting. It is also worth noting the age, breed and general behaviours of your pet.

What to consider if you are a landlord? With vacancy rates being an issue for many, it is worth noting in the property advertisement that you are open to considering pets on a case by case basis. This would increase the number of inspections and applications received. Naturally you’ll want to consider the type of pet and their behaviours as well as the tenants references, especially in relation to the affect the pet in question may or may not have had on their previous home. It is also worth keeping in mind that pet owners will pay an additional pet bond should their application be approved and in most cases, pet owners are willing to pay above the advertised price in order to secure a property which allows them to keep their pet with them.

At the end of the day it’s all about finding a happy medium and ensuring the landlords losses are paw-fectly mitigated!